Refund Policy ============= Last updated: October 7, 2026 14 days, no questions asked --------------------------- If you ask for a refund within 14 days of a charge, you get the full amount back. This applies to every charge: the first payment, monthly and yearly renewals, and plan upgrades. You don't need to give a reason. Email support@screeenly.com with the email address of your account. We will process the refund within a few business days. After 14 days ------------- Send us an email and tell us what happened. We decide case by case. If you forgot to cancel and haven't used screeenly since, we usually refund the charge. How refunds are paid -------------------- Our orders are processed by Paddle.com, our Merchant of Record. Paddle pays the refund back to the payment method you used. Depending on your bank, it can take up to 10 business days until you see it. A refund cancels the subscription it belongs to. If you want to keep using screeenly, tell us and we will only refund the difference. Abuse ----- We don't refund accounts that we suspended or closed for breaking our [Abuse Policy](/abuse-policy).