Cancellation Policy
===================

Last updated: October 7, 2026

You can cancel your subscription at any time in the app under Billing. No email or phone call needed.

What happens when you cancel
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- You won't be charged again.
- You can keep using the API until the end of the period you paid for. After that, API requests are denied.
- Your account, API tokens and request history stay available. You can subscribe again at any time.

If you cancelled after a charge you didn't want, you can ask for a refund within 14 days. See our [Refund Policy](/refund-policy).

Deleting your account
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You can delete your account in the app under Account Settings. This is different from cancelling:

- A running subscription ends immediately. The remaining time is not refunded automatically. Ask us within 14 days of the last charge if you want a refund.
- Your API tokens are revoked and your screenshots, PDFs and rendered HTML are deleted.
- All remaining account data is deleted permanently 28 days later. Until then, email support@screeenly.com if you change your mind.
- Copies in our backups are overwritten within 4 months.
- Invoices are kept by Paddle for as long as tax law requires.

See our [Privacy Policy](/privacy-policy) for details on how long we keep which data.